At Exquisite Beds, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, make purchases, or contact our customer support.

1. Information We Collect:

Personal Information:

When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, and payment details.

Non-Personal Information:

We also gather non-personal information, including browser type, IP address, and browsing patterns, to improve our website and enhance user experience.

2. How We Use Your Information:

Order Processing:

We use your personal information to process and fulfil your orders, including order confirmation, shipping, and customer support.

Communication:

With your consent, we may use your email address to send promotional materials, updates, and newsletters. You can opt-out of these communications at any time.

Improving Our Services:

Non-personal information is utilized to analyse website usage patterns, identify trends, and enhance our products and services.

3. Information Sharing:

Third-Party Service Providers:

We may share your information with trusted third-party service providers for purposes such as shipping, payment processing, and marketing.

Legal Compliance:

We may disclose your information if required by law or in response to legal requests.

4. Data Security:

Secure Transactions:

We implement industry-standard security measures to protect your personal and financial information during transmission and storage.

Account Protection:

It is crucial to keep your account login credentials secure. We recommend choosing a strong password and updating it regularly.

5. Your Choices:

Communication Preferences:

You can manage your communication preferences by updating your account settings or contacting us directly.

Access and Correction:

You have the right to access and correct your personal information. If you need assistance, please contact our customer support.

6. Changes to Privacy Policy:

We reserve the right to update this Privacy Policy periodically. Please review it regularly to stay informed about how we are protecting your information.