Our Standard Terms and Conditions
1. Introduction
Welcome to Exquisite Beds (www.exquisitebeds.com). These Terms and Conditions (“T&Cs”) govern your use of our Website and the purchase of products through it. By using our Website and purchasing products from us, you agree to be bound by these T&Cs. Please read them carefully before placing an order.
2. Information About Us
We are a UK-based company operating from East Midlands. You can contact us at info@exquisitebeds.com.
3. Eligibility
To be eligible to purchase products from our Website, you must be at least 18 years old and have a valid debit/credit card issued by a bank acceptable to us.
4. Orders
4.1. Placing an Order
By placing an order on our Website, you agree that you are offering to purchase the product(s) on and subject to these T&Cs. All orders are subject to availability and confirmation of the order price.
4.2. Order Confirmation
Once you place an order, we will send you an email confirming receipt of your order. This email does not constitute acceptance of your order. A contract between us will only be formed when we send you a confirmation email stating that the goods have been dispatched to you.
4.3. Pricing and Availability
We make every effort to ensure that all details, descriptions, and prices which appear on this Website are accurate. However, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.
5. Payment
All payments must be made at the time of order. We accept payment by all major credit/debit cards. You must provide us with accurate and complete payment information. All card payments are subject to authorisation by your card issuer.
6. Delivery
6.1. Delivery Times
We aim to dispatch your order within 6 working days. Estimated delivery times will be stated at the time of order. Please note that delivery times may vary due to availability, courier delays, or force majeure events.
6.2. Delivery Charges
Delivery charges will be applied at checkout. The charges depend on the delivery option you choose and the destination.
6.3. Risk and Title
Ownership of the goods will pass to you when we have received full payment. The risk of damage or loss of goods